Lykkeklinikken

Ifølge The New York Times 7. januar (07) og den prisbelønnede positive psykolog Barbara Fredrickson er 3:1 det profitable forhold mellem positiv og negativ feedback, som du skal gå efter i professionelle møder:

"All this interested [the attendees], but what Fredrickson says always catches their attention most is a study Fredrickson did with a Brazilian workplace psychologist named Marcial Losada, who observed annual strategic-review meetings of employees through one-way mirrors. The data she collected showed that the most effective teams — the criteria were customer satisfaction, profitability and internal review — were the ones who had more positive meetings. There was even a number that corresponded to the minimum amount of positive to negative feedback necessary to encourage successful functioning. That number, Fredrickson told the class, was three positive comments to one negative comment."

Under en opregning af nye og nyttige, konkrete, forskningsbaserede pointer fra Positiv Psykologi skrev Seligman i 2006:

"Economically flourishing corporate teams have a ratio
of at least 2.9 to 1 of positive statements to
negative statements in business meetings, whereas
stagnating teams have a much lower ratio; flourishing
marriages, however, require a ratio of at least 5:1."

"A ratio with more positive feelings is more generative—it’s associated with more creativity and openness to possibilities. Mathematically, 2.9 seems to be the dividing line—ratios of positivity to negativity that are greater than this are associated with flourishing, while ratios lower than this are associated with languishing." / Barbara Fredrickson i lille, utroligt læseværdig artikel fra Science & Spirit]

Det handler om at vise overskud og på den måde komme ind i en god gænge og trække hinanden op i en gunstig spiral..

Hvordan kan I realistisk set udnytte det i omgangen med hinanden/kunder??

PS Selvfølgelig sælger vi gennemprøvede opskrifter på konstruktive møder med hurtigt, positivt optræk. Og som den helt store nyhed leverer vi social software, som automatisk hjælper med at holde styr på forholdet mellem positivt og negativt feedback i fx udviklingsprocesser. Det er genopfindelsen af brainstorming på den intelligente måde, og vi har de mest krævende kunder. Hør nærmere på 4083 5007 eller mail.